We Support

Service Desk & Remote Support

Our service desk is staffed by friendly and knowledgeable technicians who are able to answer your question by telephone, email and, if needs be, can provide further help with remote support tools.

Service Desk & Remote Support

Our service desk is staffed by friendly and knowledgeable technicians who are able to answer your question by telephone, email and, if needs be, can provide further help with remote support tools.

Onsite Field Support & 3rd Party IT Support

Think of us as your in-house IT department. We’ll be there to help remedy any issues that can’t be fixed remotely by attending on-site. Our engineers will also engage with the third-party technology providers that you may already use.

Onsite Field Support & 3rd Party IT Support

Think of us as your in-house IT department. We’ll be there to help remedy any issues that can’t be fixed remotely by attending on-site. Our engineers will also engage with the third-party technology providers that you may already use.

Mobile & Home Workers

We can be just as flexible as your business teams by giving them direct support from our service desk, wherever they may be.

Mobile & Home Workers

We can be just as flexible as your business teams by giving them direct support from our service desk, wherever they may be.

Equipment We Support

We support, manage and secure all IT technologies, such as:

Business PCs & Laptops | Servers | On-Premises & Cloud Software | Mobile Devices | VoIP Services and Hardware | Network Switches | Routers (Internet & WAN) | Cabling | Firewalls | Wireless Equipment | Network & Backup Storage | Printers & Photocopiers | Video Conferencing | IT Components | CCTV

Equipment We Support

We support, manage and secure all IT technologies, such as:

Business PCs & Laptops | Servers | On-Premises & Cloud Software | Mobile Devices | VoIP Services and Hardware | Network Switches | Routers (Internet & WAN) | Cabling | Firewalls | Wireless Equipment | Network & Backup Storage | Printers & Photocopiers | Video Conferencing | IT Components | CCTV

Partners We Work With

We work closely with leading IT companies, most recognisable brands, which you may be familiar with:

Adobe | Apple | Bitdefender | BT | Cisco | Datto | Dell | Draytek | Eclipse | Google | HP | Intel | Lenovo | Microsoft | NetGear | ProofPoint | QNAP | SoConnect | SolarWinds | Symantec | Toshiba | TT Exchange | Ubiquiti | Veeam | WatchGuard

Partners We Work With

We work closely with leading IT companies, most recognisable brands, which you may be familiar with:

Adobe | Apple | Bitdefender | BT | Cisco | Datto | Dell | Draytek | Eclipse | Google | HP | Intel | Lenovo | Microsoft | NetGear | ProofPoint | QNAP | SoConnect | SolarWinds | Symantec | Toshiba | TT Exchange | Ubiquiti | Veeam | WatchGuard

Slide Willie Bremner, Finance Director Lawrence Edwards provide a reliable and consistent package of support to our organisation, covering everything from network configuration and security, to ongoing patch management, malware prevention, email filtering and disaster recovery planning.

They have been our IT partner for 10 years now and have proven to be excellent in helping prevent issues arising but also in fixing things if they do go wrong. They offer a quick and easy way to log help desk tickets when issues arise and have a quick response time.

Lawrence Edwards are thoughtful partners, who take the time to understand our business needs and the solutions which suit us best. I know we are in good hands with them and highly recommend as a support partner.
Slide Steven Falla, Projects & IT Executive Lawrence Edwards provide a reliable and consistent package of support to our organisation, covering everything from network configuration and security, to ongoing patch management, malware prevention, email filtering and disaster recovery planning.

They have been our IT partner for 10 years now and have proven to be excellent in helping prevent issues arising but also in fixing things if they do go wrong. They offer a quick and easy way to log help desk tickets when issues arise and have a quick response time.

Lawrence Edwards are thoughtful partners, who take the time to understand our business needs and the solutions which suit us best. I know we are in good hands with them and highly recommend as a support partner.
Slide Stephen Blane, Partner Lawrence Edwards have dealt with all of our IT requirements including hardware support since 2016. We have appreciated their hard work and support, and the speed with which they have been able to respond to and address any issues that have arisen in that time. The support team are very approachable and helpful. Slide Hamish Brandon, Director We have dealt with Lawrence Edwards for many years now (2005). They handle all aspects of our I.T. hardware and software (with the exception of our Sage 200 accounts package).

Our systems tend to run without any issues, although on the odd occasion we have a support request, these have always been handled by the Lawrence Edwards service desk quickly and without delay.

The way we have been looked after over the years give us great confidence moving forward… we trust Lawrence Edwards to keep our systems up to date, our network protected and operating efficiently… whilst doing their best to ensure any products and services are supplied competitively priced and within budget.
Slide Mark Macefield, Partner Lawrence Edwards handle our firm’s IT support and I have personally dealt with them for in excess of 20 years. Their service has consistently been excellent and In particular they have always responded swiftly to any computer issue we have encountered, even if that has meant responded out with normal office hours. They have helped guide us when it comes to our firm’s IT security including GDPR and have assisted us with integration across multiple locations. Our firm provides accounting services, and this means continually ensuring our IT systems are robust. Lawrence Edwards are invaluable in ensuring we meet these commitments. Slide Nick Keeble, Consultant Our company has been supported by the services of Lawrence Edwards for a number of years. We deal in the Chemical Regulatory world which means we need to use all sorts of modelling software, government portals and transferring large amounts of data securely. Their fast acting support times and seamless background work has kept our company on top of the evolving regulatory world around us. I would highly recommend them to any business requiring IT support.

Get In touch

Fancy a chat about how we can help. Call us now or fill out the form below and we’ll get right back to you.